Comcast is under fire for quietly using fees to raise rates on its internet plans. Although a lot of regulators haven't been focused on the issue of hidden broadband fees, Oregon's Department of Justice has been asked by local regulators to investigate the company.
While the regulators in the counties of Multnomah and Washington can't control broadband prices, they've been receiving complaints about hidden fees. Changes to those fees have led to bill increases while under contract.
We began receiving complaints about add-on fees in December 2013. This practice was first implemented by Comcast and other cable companies have followed their lead and adopted similar fees. Currently the add-on fees can result in monthly programming package rates of at least $10 more than the contracted or advertised rates. The fees in question are not government imposed fees/taxes, fees for leasing equipment, or one-time fees for a service.- Regulators
Given the way the current FCC administration is handling things, it's unlikely a solution to the hidden fee issue will come from that part of the government.
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